#amazonfail — Should it Go Away?

By |2009-04-18T12:25:00-07:00April 18, 2009|Uncategorized|

Amazon is really trying to put to bed the issue of its censorship-like de-ranking of GLBT books that hit the social media headlines last weekend.  They discovered THE problem was an error made by a French employee over the holiday weekend.  Now, they want to get on with their life. The revisionist historians are already calling the Twitter post and outrage as a work of a mob.  Not the work of Internet friends or of a social network, but of an evil mob. Except,... there are authors who have said that their GLBT-themed works were de-ranked months ago, not just [...]

Amazon: I am not sure all the facts are out yet.

By |2009-04-13T18:11:00-07:00April 13, 2009|Uncategorized|

I am not a conspiracy theory buff, in general. However, the lack of clarity in Amazon's response is bad. At the very least Amazon deserves the negative #amazonfail attention for their terrible PR response. Where are their lead executives explaining what happened?  The confession press conference was s.o.p., because it works!  I am not sure all the facts are out yet.My programming background makes me wonder.  I just don't get the feeling that Amazon's explanation is complete.  What was the algorithm that caused the problem?  Will Amazon share on the words that snagged Heather Has Two Mommies but left a Parent's [...]

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